Bounce House Rental Questions, Answered

Choose your date on our order by date page, add your rentals to your cart, enter your delivery address, and pay your deposit to hold the booking. Prefer to talk? Call 214-679-3356 or use the contact page and we will set it up with you.

Every order requires a 50 percent credit card deposit. The balance is handled according to the policies listed on your receipt, and you can always call us with questions.

Yes, if you cancel at least 8 days before your rental date, your deposit is fully refundable. If you cancel between 2 and 7 days before, you receive a rain check that is good for one year.

We accept cash and credit cards. If you pay in cash, please have exact change, because our drivers do not carry cash.

No. The prices you see online do not include sales tax, which is added at checkout.

There is a link to the contract and safety rules in your receipt once you order, and you can ask our office for a copy at any time at 214-679-3356.

Our policies page has the complete details, and the deposit and rain check terms above summarize the key points. If your plans change, call us as early as you can.

Yes. We provide professional delivery, setup, and pickup, and delivery to Longview is free. Delivery fees may apply to some other areas, and any fee is added to your order before checkout. See the delivery area page for cities and distances.

We deliver to Longview and 15 East Texas cities: Big Sandy, Carthage, Diana, Gilmer, Gladewater, Hallsville, Henderson, Jacksonville, Jefferson, Kilgore, Liberty City, Lindale, Marshall, Tyler, and White Oak. Delivery to Longview is free, and a fee may apply to some other areas. Any fee is added before checkout, and you can call 214-679-3356 to confirm yours.

Yes. If a fee applies to your city, it is added to your order before checkout, so you see the full total before you pay. If you want to know ahead of time, call 214-679-3356.

It depends on how many rentals we have that day. We generally arrive one to three hours before your rental time begins, and on very busy days we may need to start as much as four hours early.

No. We arrive early so your entire rental time is yours to play. Setup and takedown happen outside the hours you booked.

If we need to set up early, we call the Friday before to confirm someone will be at the party location. Make sure we have a good phone number when you order.

Yes, we love parks. Most parks do not have electricity, though, so you will need to rent a generator, and parks are first come, first served, so get your spot early in the day.

Check the size and setup area listed on each rental page, which already include room for stakes. Our jumps are often bigger than what many companies rent, so measure first. Units need room for the blower and cannot rub against walls or trees. If you have stairs or a tiered backyard, call us and we will talk through options.

We set up on grass, dirt, asphalt, and concrete. Grass is our favorite because it is best for kids. We cannot set up on any type of rocks, because constant rubbing wears through the vinyl.

Yes. A blower keeps air in the unit the entire time, and a unit that is unplugged will deflate. We require an outlet within 50 feet of the unit or a generator, and we bring our own heavy duty cords because longer cords can trip your circuit breaker.

Yes, we rent generators at a reasonable cost, which is the easy fix for parks, fields, and any spot without an outlet. Browse them with our canopies, tables, and power rentals.

Please make sure we have at least 4 feet of clear access to the setup area. Some units can weigh up to 650 pounds, so we need a clear path with room to move them.

Yes. Water slides and wet courses need a garden hose hookup close to the setup spot and a flat, open area. We bring the slide, blower, and stakes.

Yes. We clean and disinfect every unit after every rental, so what arrives at your party is ready for kids to jump on.

Wind is the big one. Our safety rules require the blower to be turned off in high winds, and you sign and initial those rules when you order. If the forecast looks rough, call us at 214-679-3356 and we will talk through your options.

You do. We have you sign and initial all of our safety rules so that you can be the trained operator during your rental, and we ask that an adult always supervise play.

You are not responsible for normal wear and tear, and seams can develop tears in high traffic areas over time. Tell us right away if you see one. If damage comes from not following the safety rules, such as leaving the blower on in high winds, you can be responsible for repair or replacement costs.

Yes. We set up field days, carnivals, church festivals, and corporate events as well as home parties and city events, and we are licensed and insured for school and public events.

Most of our jumps are a little bigger than many companies rent. Every bounce house page lists its actual size and setup area, so you can match it to your yard.

Most of our bounce and slide combos are made for ages 2 to 12. The age group is listed on every rental page, so check it against your guest list before you book.

Yes. Units marked W/D run either way, and you only need a garden hose for the wet setup. Browse them under bounce houses and water slides.

Our 15 foot Lil Splash is built for the little ones, with a low slide lane and an inflated landing pad instead of a deep pool.

A trained conductor drives the train for the entire rental, and it never runs alone with guests. The All Aboard Choo-Choo carries up to 32 passengers and does not need a perfectly flat surface, but it cannot run on large hills or steep grades. See all trackless train rentals.

It depends on the course. Vertical Rush needs about 25 by 25 feet and the 93 foot course needs about 20 by 115 feet. See every obstacle course and its setup area.

Yes. We rent picnic tables, benches, canopies, carnival games, and interactive inflatables, so you can book your whole party in one order. Browse carnival games and tables and canopies.